All brand work

Hanmi Bank Client work at Advue Digital Bilingual guide

ArrivedU.S. banking, named in English MadeA Korean guide with the paths drawn out

Hanmi Bank serves Korean businesses in the United States. The reader of this guide is a decision-maker who is fluent in business and new to the U.S. financial system, reading in Korean about products, partnerships and rules that were designed and named in English. A term that translates literally often doesn’t translate usefully, and a layout built for English reading rhythm doesn’t hold once the same content is set in Korean.

Client
Hanmi Bank, through Advue Digital
Who acts on it
Korean companies entering the U.S. market
Pieces
The guide, a U.S. network map, an account comparison page, press and social pieces
Languages
Korean and English
My part
Design and the bilingual copy, from the structure to the flow diagrams
The U.S. network mapThe coverThe KOTEC flow14 pages: market context, Hanmi in the U.S., products, the partnership, then the practical pages

What arrived

The material for a guide, and a spreadsheet of accounts.

The guide’s content moves from market context, to Hanmi’s U.S. footprint, to the products, to the cross-border partnership structures such as KOTEC. All of it was designed and named in English. The hardest part was the one that matters most: how a Korean company actually reaches a U.S. financing product, and who sits between them. A second piece came as a spreadsheet: five business checking accounts across three tiers.

So language and layout had to be one problem. Design a container in English and pour a translation into it, and the Korean breaks the rhythm. Translate a term literally, and the reader learns a word without learning the thing.

What I made

The paths, drawn instead of described.

The KOTEC flow diagram: the Korean company, KOTEC and the Korean bank, Hanmi Bank, with every handoff labeled 1 2 3

The diagrams. A relationship you trace, not reconstruct.

  1. 1The Korean company, where the reader stands.
  2. 2Who sits between: KOTEC’s technology evaluation and guarantee, the Korean bank’s standby letter of credit. Each handoff is labeled on the line itself.
  3. 3Hanmi Bank, where the loan is made. In prose this took paragraphs the reader had to assemble; here it is one path across one page.
The documents page: Personal Account and Regular Corporation Account, each document named in English with its Korean explanation beneath 1 2 3

The type. Korean set as Korean, not as substituted English.

  1. 1A numbered red tab and the title carry the hierarchy, so the reader finds their place before they read.
  2. 2Each item leads with its English name, because that is the word on the form at the bank.
  3. 3The Korean explanation sits beneath it, at a size and line length set for Hangul rather than inherited from the English.
The business checking comparison page: five accounts across the top, fees and features first, digital banking and treasury services below 1 2 3

The comparison page. Five accounts, one letter-size page.

  1. 1The five accounts across the top, in order of size, with the three tiers marked above them.
  2. 2First, what a customer compares on: opening deposit, monthly fee, the balance that waives it, transactions included.
  3. 3Then what only matters after they have chosen: digital banking and treasury services. Every attribute from the spreadsheet is still here, at a legible size.

Also for Hanmi

The rest of the guide, and the bank’s everyday pieces.

More pages from the guide, then the recurring work on Hanmi’s template system: deal tombstones, branch promotions, web banners, and Korean press coverage adapted into English editions.

The network mapBranches by region, as a map instead of a list
How to write a U.S. checkA check annotated field by field, in Korean
Deal tombstoneAn SBA loan announcement, on the template system
Dublin branch promotionTwo offers on one flyer, with the conditions where they belong
Digital bankingA web banner from the Q1 set
Press, in EnglishKorean coverage adapted into English editions for U.S. distribution

The whole guide

All fourteen pages, then the bank’s pieces.

The guide in order, page by page, then the everyday pieces. Scroll sideways; each opens at full size in a new tab.

  1. Guide, page 1Guide Page 01
  2. Guide, page 2Guide Page 02
  3. Guide, page 3Guide Page 03
  4. Guide, page 4Guide Page 04
  5. Guide, page 5Guide Page 05
  6. Guide, page 6Guide Page 06
  7. Guide, page 7Guide Page 07
  8. Guide, page 8Guide Page 08
  9. Guide, page 9Guide Page 09
  10. Guide, page 10Guide Page 10
  11. Guide, page 11Guide Page 11
  12. Guide, page 12Guide Page 12
  13. Guide, page 13Guide Page 13
  14. Guide, page 14Guide Page 14
  15. Piece: Dublin branch promotionPiece Dublin branch promotion
  16. Piece: H Mart flyerPiece H Mart flyer
  17. Piece: Deal tombstonePiece Deal tombstone
  18. Piece: Business checking comparisonPiece Business checking comparison
  19. Piece: Digital banking bannerPiece Digital banking banner
  20. Piece: Press, in EnglishPiece Press, in English
  21. Piece: CollagePiece Collage
  22. Piece: Juneteenth postPiece Juneteenth post
  23. Piece: Presidents’ Day postPiece Presidents’ Day post

What this demonstrates

A financial guide that has to land in two languages.

  • Holding two contexts at once. The reader’s language and the system’s language are different, and the guide is built where they meet.
  • Diagrams over prose. When a relationship is easier to trace than to read, draw it, and label the handoffs on the lines.
  • Localization as a product problem. Terminology, type and layout were decided together, not a translation poured into an English container.
  • Density with a decision in mind. Five accounts on one page, ordered by what a customer compares on, with the rest after they have chosen.

Hanmi Bank

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